📍 Surat, Gujarat, India 🕒 Monday - Saturday: 10:00 AM - 7:00 PM (IST)
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Frequently Asked Questions

Clear, transparent answers to help you plan your holidays and trade visits with confidence.

For international travel, you need an original passport valid for at least 6 months beyond your planned return date with at least two blank pages, recent passport-size photographs meeting embassy specifications, PAN card (for Indian citizens paying in INR), and bank statements/income proof for visa processing where applicable. Our team provides an exact checklist tailored to your destination.

Yes. The First Journey provides comprehensive visa advisory and assistance services for both tourist and business categories (including Schengen, UAE, China, UK, USA, Singapore, and Southeast Asia). We assist with application drafting, document review, appointment scheduling, and submission guidance.

Absolutely. All packages can be tailored to match your specific travel dates, group size, budget, meal preferences (including pure vegetarian or Jain dining requests), flight routing, and hotel categories.

Our specialized trade delegation packages are designed for entrepreneurs, manufacturers, and sourcing teams. We guide you through the official Canton Fair buyer badge registration, provide hotels with daily expo transfers, coordinate factory and wholesale market visits (in Guangzhou, Foshan, and Shenzhen), and guide on China business visa documentation.

When you submit an enquiry through our website or WhatsApp, our travel consultant reviews your preferences, verifies current hotel/airline availability, and sends you a formal quote with day-by-day options. Once you review and approve the proposal, we process advance deposits and provide formal booking confirmations and travel vouchers.

Cancellation terms depend on the airline fare class and hotel supplier cancellation windows. Standard package cancellations made 21 days before departure are subject to supplier administrative fees, while non-refundable components (such as confirmed flights or exhibition peak dates) follow airline/hotel rules. Detailed terms are provided in your travel contract prior to payment.

Still have questions?

Our travel consultants in Surat are available to assist you via phone or WhatsApp.

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